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Development Manager 
Sunny Uppal

Administrator

Deanna Nelson is the Administrator on site based at West End Quay. Deanna works from 10.00 am - 2.00 pm Monday to Friday and can be contacted on 020 70874204 or by e-mail on deanna.nelson@peverel.co.uk

Short term lets

Because of the increasing concern which has been expressed by residents of West End Quay about some of the letting policies of agents, and the impact this is having, the Resident’s Association has decided to take action.

Both agents and leaseholders will shortly be receiving a letter from Peverel, the managing agents, setting out clearly the terms for lets that should be followed in accordance with both the lease and the planning permission.

The managing agents, on behalf of the Association, will now be closely monitoring all existing and future lets to ensure they conform to the lease and, if there are irregularities or contraventions, advising the Westminster City Council of any contraventions of the planning permission so that they can take enforcement action.

This will probably affect only a few apartments but it is important to ensure that no one in the developments suffers as a result of undesirable tenants.

Please let us know if you have any comments.

Concierge

Concierge services are available 24 hours a day throughout the week. Each block has it’s own Concierge Desk, fully manned and the team will make every effort to provide you with the expected levels of service delivery in accordance with your lease agreement. This ranges from answering queries concerning day to day operations of the building, Key Management and as point of contact for visitors.

The Concierge within your block can be contacted by the following means:

Video Entry Phone (Intercom)

Press the "key" button on your video door system and put receiver down. It will ring back automatically. Lift handset and speak.

Concierge Telephone Numbers

The concierge within your block can be contacted on the following numbers. Residents who are on the West End Quay telephone network have the additional advantage of contacting Concierge on the internal freephone number at no charge.

Security

A uniformed security guard conducts patrols of the internal and external areas between the hours of 7.00pm to 7.00am. In addition the concierge at the front desk monitors the CCTV surveillance system which is on continuous 24 hour recording mode.

Security Staff can be contacted via the concierge desk.

Cleaning/Groundsperson

In addition to cleaners who maintain the internal communal areas, a groundsperson is employed to litter pick and sweep the external areas and control refuse collection.

GENERAL MAINTENANCE

Michael J Rous - ALL maintenance services, including plumbing, electrical work, carpentry, painting and decorating and tiling  M: +44 786 038 3835 (Michael) and +44 796 830 4699 (Justin) mjrous@btinternet.com

XL Maintenance Services - air-conditioning, boilers (PulsaCoil), electrical work, plumbing, tiling, painting & varnishing, flooring, doors & windows, diagnosing leaks and repairing T: +44 845 680 8180, M: +44 791 722 2100, info@xlmaintenance.com, wwww.xlmaintenance.com

Mike Doolan - general building maintenance; kitchen and bathroom fittings and decoration M: +44 795 624 0620, mikedoolan1952@aol.com

AIR-CONDITIONING

Atmosphere Air-Conditioning  - including fan coil maintenance T: +44 1933 622 655

XL Maintenance Services – see under General Maintenance

BATHROOMS - wood/glass countertops

Mike Doolan - see under General Maintenance

COMPUTER REPAIR

Kyle Duncan - home-call computer support specialist T +44 779 080  4273, kyle@pcsupport-london.co.uk, www.pcsupport-london.co.uk

HEATING

XL Maintenance Services - see under General Maintenance

Heat Profile - heating systems; skirting, coving & anti-condensation T: +44 1483 537 000, sales@heatprofile.co.uk

NEWSPAPER DELIVERY

Moonlight News Shop on Praed Street - +44 20 7402 1439, contact Yogesh Shah

PLUMBING

Michael J Rous - see under General Maintenance

XL Maintenance Services - see under General Maintenance

TV INSTALLATION & REPAIR

Crystal Clear Installations - HDTV, contact Vik Kumar M: +44 777 591 5007, www.crystalclearinstallations.co.uk

WATER SOFTENING

Simply Soft Water Softners - water purifier, softener blocks and purifier annual change, T: +44 1322 550 878, simply-soft@lineone.net,

www.sales@simply-soft.co.uk

WINDOW CLEANING

Philip Bister – +44 790  380 2084

Important Information - Lettings

Short Term Lets

Because of the increasing concern which has been expressed by residents of West End Quay about some of the letting policies of agents, and the impact this is having, the Resident’s Association has decided to take action.

Both agents and leaseholders will shortly be receiving a letter from Peverel, the managing agents, setting out clearly the terms for lets that should be followed in accordance with both the lease and the planning permission.

The managing agents, on behalf of the Association, will now be closely monitoring all existing and future lets to ensure they conform to the lease and, if there are irregularities or contraventions, advising the Westminster City Council of any contraventions of the planning permission so that they can take enforcement action.

This will probably affect only a few apartments but it is important to ensure that no one in the developments suffers as a result of undesirable tenants.

Please let us know if you have any comments.

Posted on Wednesday, April 19, 2006